DUE TO COVID 19 - ALL GROOMING RULES HAVE CHANGED

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PLEASE CALL FOR UPDATED INFORMATION

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PLEASE LEAVE A VOICEMAIL FOR A CALL BACK

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817-676-1585

 

 

 

 

 

 

 

 

 How I Groom:
 I offer one-on-one grooms. 

I work on one pet at a time. 

It is usually a very quiet environment & stress free for your pet, however Saturdays are our busiest day so unless we need a private, you'll see more action on that day than most other days. 

I specialize in senior, special care, aggressive, & disabled pets. 

Due to the average 1-Hr Groom & 30 minute pick up window - appointments must be prompt (not too early, but not late).  

There is a 24-hour cancellation requirement.

Groom times are by appointment only am- pm. Book your appointments in advance.  

Current clients book their appointments for the year so our schedule usually takes 2 weeks to get in. 

I don't believe in caging any pets for many hours. 

I don't cage dry pets. 

I take my business & the care of your pets VERY Serious. 

I value your time and my own.

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All appointments require a credit card hold. If you do not give me a 24 hour cancellation notice or do not show up there is a $25 fee per pet (for salon grooms). I love what I do by grooming one pet at a time. Therefore, I value your time and the time I dedicate for each pet. Happy Pets are healthy Pets!

FEES

(I wish I didn't have to have fees. It took 10 years and a lot of time lost to realize my value and now I MUST follow through on the fees).

 FEE STRUCTURE HAS CHANGED DUE TO CONSTANT CANCELLATIONS

1) Over 15 minutes late for your scheduled appointment $10
2) Flea Charges START at $20 - $100 +

(going up depending on how many fleas your pet brings into my salon - flea eggs can last 3 years without hatching!).

3) $25 PER PET NO CALL NO SHOW.

4) $25 PER PET FEE If you did not give 24 hour notice.  24 HOUR CANCELLATION REQUIRED
5) $20 petsitting charge if you leave your pet 1 hour or longer after the groom is complete.

6) We take Cash or Check.

7) Pets that are AGGRESSIVE, MATTED, DISABLED, & SENIOR may incur additional cost based off their needs. 

 

 

REQUIREMENTS TO COME IN FOR GROOMING:
1) ALL pets MUST be current on ALL VACCINATIONS

(CANINE: rabies, DHPP (meaning distemper & parvo), bordetella.  FELINE: Rabies & Feline Distemper (FHCPCh, FeLV)

 

HOW TO GET PROOF TO ME

1) You text me a photo of the vaccinations. 

2) You text me your name, your pets name, your phone number on file with your Veterinarian, and your Veterinarians phone number.  It can take up to 3 days this way, but I can call your vet.  

3) Email me your pets vaccinations dede_grooms@yahoo.com

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NO TOLERANCE RULES

1st Time

The 1st time you do a no call no show or the 1st time you do not give a 24 hour notice when

cancelling an appointment the fees will be added to your next groom. 

 

2nd Time

The 2nd time you do a no call no show or the 2nd time you do not give a 24 hour notice when

cancelling you will ALWAYS need to have a credit card to hold your appointment.  

 

AGGRESSIVE & HARD TO HANDLE ANIMALS

Let's really talk about this.  I don't think most people understand.  If YOUR pet is going to bite during grooming, this is aggression.  If YOUR pet is aggressive, the dangers of doing a full body hair cut increases for the pet and for the groomer.  MOST groomers do NOT want to have a hand or face injury from their career.  It can be the end of his/her career.  When it comes to Aggressive dog grooming, I do them.  The cost is higher.  Average starting rate is $150 for small dogs and $200 for large dogs.  WHY!?  Because I might get injured, the pet might injure itself, and I am one of very few groomers that will let you handle your pet during the grooming.  A groomer needs to do the full hair cut, if possible.  Holding an aggressive dog and managing to groom the pet is nearly impossible and unsafe.  WHOM better to have then the pets OWN pet parent. 

The Pet KNOWS YOU!  I am usually a last resort to a senior aggressive pet.  If you have been sedating your pet for years or maybe just a few times and you see your pet suffering when he/she comes home, not himself/herself, mopy, etc.  You personally see the affects of sedated grooming and you know it's just a matter of time that your beloved furbaby might not come out of sedation the same pet, then I am an option for your pets grooming.  It's a tough choice.  But, understand, the amount you'll pay for pet grooming with sedation can be about the same amount for grooming alone since there is so much danger and so much as risk for the groomer.  On top of that, in almost EVERY aggressive dog groom I do, it's RARE for me to knick or cause injury and I have groomed some severely mean dogs over the last 15 years.  The expertise of someone willing and able to groom your aggressive dog is essential!  From poking an eye out to slicing an ear, there are MANY dangers in grooming, especially adding aggression, rapid flicking to bite the groomer, swinging back to bite a groomers face, sudden jolts and jumps while having scissors in ones hand.... all that you'll have to see face to face to understand the difficulties.  I have been a #1 referral from more than 10 Veterinarian Clinics and multiple groomers in the DFW Metroplex.  Your appointment will be booked privately and we will groom quickly and we may skip blow drying as needed.  This reduces stress on the already aggressive animal.  

Call for more information. 817-676-1585

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